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How We Handle Your Personal Data

At ijbet88, your personal data belongs to you — we only collect what we need to run your account, process deposits via Touch 'n Go, GrabPay, Boost dan…

Data collected only as neededLocal payment data protectedYour rights, clearly statedContact us anytime to review
ijbet88 How We Handle Your Personal Data
HUBUNGI PASUKAN KAMI

Browse Your Privacy Contact Paths

We have dedicated privacy contact channels so you can raise a data request, ask about your stored records, or submit a correction without waiting in a general support queue.

Email Privacy Team Send your data request, correction notice, or deletion inquiry to our dedicated privacy address. We acknowledge every email within one business day and resolve standard requests within two.
Live Chat Open the live chat window inside your account dashboard and select the Privacy topic. Our agents can log your request in real time and escalate it to the privacy team on your behalf.
In-Account Request Form The Privacy Request form in your account settings lets you submit data-access or deletion requests directly. Submissions are time-stamped and tracked so you can follow the status without emailing us again.
PERLINDUNGAN DATA ANDA

Switch On Every Layer of Account Security

We layer technical and procedural controls across your account so that the data you share with us stays with us and is used only as described here.

Encrypted Data in Transit

All data moving between your device and our servers — including Touch 'n Go and GrabPay payment references — travels over TLS encryption. This prevents interception during deposit and withdrawal flows.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how our pages are used. You can adjust non-essential cookie preferences from the cookie banner or your browser settings at any time.

Account Access Verification

Login attempts from unrecognised devices trigger an additional verification step. This means that even if your password is compromised, your account data and transaction history stay protected until you confirm the new device.

Data Retention Schedule

We hold account and transaction records for as long as required by applicable Malaysian law and our own audit obligations. Once the retention period ends, data is deleted or anonymised — we do not hold records longer than necessary.

Third-Party Data Sharing

We share data only with payment processors handling your Touch 'n Go, Boost dan FPX transactions, and with identity verification providers required by law. We do not share your data with advertisers or data brokers.

Your Right to Request Changes

You can request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion where local law permits. Submit requests via the in-account form or email our privacy team directly.

Open the Answers to Common Privacy Questions

These are the questions we hear most often about how ijbet88 handles personal data. If your question is not answered here, reach out through the contact paths listed above and we will respond within two business days.

We collect your name, contact details, date of birth for age-verification purposes, and the payment method identifiers linked to Touch 'n Go, GrabPay, Boost dan FPX transactions. Session and device data is also logged to secure your account.

Payment references are encrypted using TLS during transmission and stored with access controls that limit who inside our organisation can read them. We do not store full payment credentials — only the transaction reference returned by the payment processor.

Yes. Submit a data-access request through the Privacy Request form in your account settings or email our privacy team. We will compile and deliver a copy of your personal data within the timeframe required by applicable Malaysian data-protection law.

Retention periods follow applicable Malaysian legal requirements and our internal audit schedule. When the required period ends, records are deleted or anonymised. We do not hold data beyond what legal and operational obligations require.

We share data only with payment processors handling your deposits and withdrawals, and with identity-verification providers where local law requires it. We do not sell personal data or share it with advertising networks or data brokers under any circumstances.

Use the in-account Privacy Request form or contact our privacy team by email or live chat. Correction requests are processed within two business days. Deletion requests are assessed against our legal retention obligations before being actioned.

We use essential session cookies to maintain your login and analytics cookies to improve site performance. Non-essential cookies can be turned off from the cookie banner that appears on your first visit, or adjusted any time through your browser settings.